Cancellation/No Show Policy
Physio Essentials & Pilates Studio takes Pilates group session bookings by the block/term. We understand that things don’t always go to plan and sometimes you cannot make your session. To ensure that we can provide essential, beneficial & high quality Pilates programs for all interested clients, we ask that if you cannot attend you session, that you notify us at least 90 minutes prior to your start time. Notification can be provided via our online client portal, phone call, message left on our answering machine (if calling out of hours), an email, Facebook message or via our ‘contact us’ page on our website.
The following fees will apply for non-attendance/failure to provide notice at least 90 minutes prior to your session start time:
Notice provided at least 90 minutes prior to your program start time, will be at no charge.
For sessions within the school holiday periods,
Make Up Session Policy
With Physio Essentials & Pilates Studio’s valuable prices, if you are enrolled as a ‘pay per term’ client, there are no refunds/roll over of sessions paid, should you miss a session without adequate notice. If however you inform us that you cannot attend your program, at least 90 minutes prior to your start time, we will endeavour to organise you a ‘make up’ session. Make up sessions can only be claimed within the following policy –
Please contact the Physio Essentials team via phone/email/Facebook/website to organise your make up session.
These policies are to enable Physio Essentials to provide essential, beneficial and high quality services at all times! We pride ourselves on preparing and providing individualised, high quality services to our clients. We thank you for understanding and assisting us to provide our services to as many people as possible. We don’t want anyone to miss out! So please be mindful, and communicate! Help us, help you and others with your personal health/exercise goals!!
PILATES LIVERPOOL | PILATES CASULA | PILATES MOOREBANK | PILATESPRESTONS | PILATES HORNINGSEA PARK | PILATES CARNES HILL | PILATES GLENFIELD | PILATES 2170 | PILATES MILLER | PILATES GREEN VALLEY | REFORMER CLINICAL PILATES LIVERPOOL | REFORMER CLINICAL PILATES CASULA | REFORMER CLINICAL PILATES MOOREBANK | REFORMER CLINICAL PILATES PRESTONS | REFORMER CLINICAL PILATES HORNINGSEA PARK | REFORMER CLINICAL PILATES CARNES HILL | REFORMER CLINICAL PILATES GLENFIELD | REFORMER CLINICAL PILATES 2170 | REFORMER CLINICAL PILATES MILLER | REFORMER CLINICAL PILATES GREEN VALLEY