Consent for treatment
Your Physiotherapist will discuss any possible risks and the benefits prior to proceeding with any treatment option. This is to assist you in making informed and appropriate decisions. You have the right to refuse or consent to any treatment options proposed to you. Once consent is give, you can also withdraw it at any time. You are encouraged to ask questions at any time. It is your responsibility to provide the Physiotherapist with any relevant information that may impact on the level of associated risks with your treatment options.
Privacy and release of information
Physio Essentials & Pilates Studio provides allocated appointment times with the Physiotherapist to ensure the provision of essential and high quality care at all times. Therefore, for non attendance without notice of at least 3 business hours, you will incur a 50% cancellation fee. Any cancellations/rescheduling of appointments provided at least 3 business hours prior to your appointment time, will be at no charge.
Payments for services will be paid at the current rate of service on the same day of service. If treatment is related to Workers Compensation, CTP Third Party Insurance, or treatment services are cover by other third parties, your billing information will be released to these parties. It is the responsibility of the client to cover any outstanding accounts, should the claim be declined/not paid by the third party for any reason. For Chronic Care Plans (EPC), I understand that payments for the first session only for each calendar year/referral must be paid in full by the client. Medicare will provide a potential rebate on this payment. Rebates can be processed on the spot by Physio Essentials.
Cancellation fees (as per policy above) cannot be billed to third parties, and are billed directly to the client in any instance.
Practice Information Sheet
To view our current practice information sheet, please click here